FAQS

What sizes are available for trying on during my appointment? 

We pride ourselves on having the area’s most extensive selection of plus size gowns in store. Tie the Knot has more than 100 samples in size 16+ for our brides to try on. Dresses in store range from size 8-30. 

When should I shop and order my dress?

We recommend starting to shop 12-18 months in advance of your wedding date. Dresses take anywhere from 4 to 6 months to arrive to us and then alterations take around 4-5 months. We prefer that you have more time versus less to accommodate for any delays in shipping. 

Can I shop earlier than that? 

There’s truly no timeframe that is “too early” but we recommend waiting until you are ready to purchase a dress to start shopping. You will most likely fall in love with something during your appointment, and dresses are often discontinued or sold off the rack. Because of that, it can be counterproductive to shop, love something and then wait a few months to buy it.

Are appointments required? 

Yes, appointments are required for bridal, bridesmaids and mothers appointments. Our store has 4 large bridal fitting rooms. All of our rooms are typically booked at night and on Saturdays. Because of that, we cannot always accommodate walk-ins. The ONLY way to ensure that we can accommodate you with a place to try dresses on is to have an appointment. 

How far in advance should I book my appointment? 

Saturday appointments book quickly, so call with a few weeks notice if you would like a weekend appointment. During busy seasons, Saturdays can book 4-6 weeks in advance. Weeknight appointments (5:30 p.m.) also book quickly, usually about a week in advance. We can occasionally accommodate same-day appointment requests during the week, and we also have a waitlist for Saturdays!

Is there a deposit required for Saturday appointments?

Yes, we require a $25 non-refundable deposit for Saturday appointments, taken at the time of booking. This is simply due to extremely high demand and limited fitting room space in our store. There is no fee for weekday appointments. 

What should I bring to my appointment? 

Bring your most important guests, nude undergarments and an open mind! It can also be helpful to your stylist to see photos of dresses you are loving, but it's ok if you are starting from a completely blank slate. 

Do you have a seamstress on site? 

We do not have an in-house seamstress because we do not want to require our brides to come to our location for alterations. We have brides who travel from all over the state to shop with us, so we want you to be able to work with whoever you want. We do, however, have a curated list of seamstresses in our area who have been partnering with us and working on our gowns for more than a decade. If you’re local, we highly recommend them! 

Do you carry mothers and bridesmaids dresses? 

We do carry bridesmaids dresses at our Off the Rack store located on Military Ave., but no longer carry Mother of the Bride/Groom dresses. Bridesmaids dresses are available to order in other colors and sizes. We do not have any bridesmaids or mother's gowns at our main, downtown store. 

What’s the ordering timeframe for bridesmaids? 

We suggest ordering bridesmaids at least 7-8 months before the wedding, but earlier is recommended if your timeline allows. Please contact Tie the Knot Off the Rack for a maids or moms appointment.